About Phones

Open-Box: Like brand
new used for few days

Excellent: Either no or very few visible scratches

Very-Good: Visible Scratches on the front and back

Good: Have some very noticeable scratches and dents on the sides and front.

Refurbished: Few parts have been repaired or replaced, like battery, screen, etc.

We try to update real images regularly but sometime the phones gets sold offline or we get multiple orders for same device so in that situation you will get a deivce in similar cosmetic condition.

Yes our phones are unlocked and can be used with any network carrier

Yes our phones are unlocked and can be used with any network carrier and any sim card. Our phones will work outside Canada and can be used in any country.

We include third party charger with all the phones. But headphones or original charger will be only included if it will be mentioned in the description of the phone. If you need the box of the phone as well please contact us via email or phone to check if we have it available.

Warranty & Return

We offer 90 days Warranty of all devices. During the Warranty Period, we will either repair, replace or refund. Accidental damage including drops, cracks, liquid spills, liquid submersion, any damage caused by accident (like broken screen) are not covered in the warranty.

Please check warranty and return policy page for more info.

Any damage due to drops or water damage is not covered under warranty. All issues related to charging, speakers,
battery, etc are all covered in the warranty

If you do need to return an order, we’re happy to help. Just email us directly at info@saveonphones.ca or call us and we’ll take you through the process.

We have 30 days return policy to return the item. But we only have 15 days return policy for Medicine Hat Customers. You can also check our warranty and return policy page for more info.

Note: Please make sure the phone is in similar
condition. If a phone got a cosmetic damage after the purchase it will not be eligible for return.

Payments

We offer PayPal, Etransfer at (payments@saveonphones.ca) or you can pay at our pickup location in Medicine Hat, Alberta

We only Ship Phones After Receiving Payments.

Shipping

Yes, Save-On-Phones offer free delivery anywhere in Canada

Yes, Save-On-Phones offer free delivery anywhere in Canada.

It time depends on where you are.

Other Orders processed will take 2-7 business days to arrive. Delivery details will be provided in your confirmation email.

We use Canada Post for all our shipping outside Medicine Hat, Alberta.

We offer same day local delivery in Medicine Hat, Alberta.

Payments

We offer PayPal, Etransfer at (payments@saveonphones.ca) and Cash-On-Delivery (Only in Medicine Hat, Alberta)

We only Ship Phones After Receiving Payments if your are outside Medicine Hat, Alberta.

If you are in Medicine Hat, Alberta and surrounding areas you can pay after receiving the phone.

Customer support

403-407-1664

Send a message

info@saveonphones.ca

Newsletter

Subscribe to get notified about product launches, special offers and news